Service Administrator with great communication skills and attention to detail
Exciting opportunity within a growing and friendly team
Join a supportive and forward-thinking company
About the business
Central Group was established over 25 years ago and today is a well-established and trusted provider of material handling and construction solutions to a wide range of industries and organisations. We pride ourselves on having Top People and Top Products with a commitment to supplying and supporting our customers with our 'One Stop-Shop' philosophy.
Central Group has recently worked on an amalgamation project bringing together the strengths of Central Group Forklifts and Trucks, Fowlers Machinery 2017 Ltd, and New Zealand Equipment Group under one name. Visit our newly launched website at www.Centralgroup.co.nz
About the position
We are growing and require a Service Administrator to join us at our Auckland branch. We're seeking someone with lots of initiative and energy who can work well within a team and independently, in an office/workshop environment.
This is a full time role working 42.5 hours per week.
Key responsibilities include, but will not be limited to:
Opening Workshop Jobs and Order Numbers
Write up of Service Jobs
Processing of Service Orders and Service Invoices
Monitor Work In Progress
Capture Staff Wages
Monitor Customer Accounts
Responsible for fleet follow-ups, calling and receiving calls from our customers to schedule servicing
Advising customers on servicing requirements and costs involved
Pro-actively liaise with our Parts Department to ensure parts are ready for servicing jobs
Assisting Service Manager with Quotes/Estimates
Assisting the Service Manager and Technicians with administrative workshop tasks
Other ad hoc office admin tasks
Our ideal candidate will:
Have a proven background providing administrative support, however, previous experience isn't essential as on the job training will be provided for the right applicant
Have great communication skills, good judgement, and adaptability
Pay attention to detail
Be self-motivated and confident in their ability
Have strong organisation and workload management skills, including the ability to prioritise work and reprioritise when necessary
Be computer savvy and comfortable learning new systems
Experience in Orion software is an advantage but not a requirement
Be a team player and ensure processes are maintained or developed so they are simple and effective
In return, you'll be offered a competitive salary and an excellent working environment with a great bunch of people.
If you are hardworking and keen on this exciting new role working in a busy, fast paced environment - we would like to hear from you! APPLY NOW through the below online application form.
Applicants for this position should have NZ residency or a valid NZ work visa.