Contact Centre Agents
Penrose
Please Quote Reference Number 18845
  • Part-time and full-time evening and weekend positions
  • Fun, challenging and varied work
  • Great company culture, friendly supportive team environment

    • About First Contact

    First Contact is a privately owned outsource contact centre that has supported businesses across New Zealand and Australia since 1989. From our Auckland-based centre, we operate 24/7, providing tailored and ready-to-go solutions for a wide range of clients.

    About the role

    We are looking for friendly, reliable people who can deliver exceptional customer service with enthusiasm and consistency.

    What we are looking for:
    • Able to commit to a rotating roster from Monday to Sunday.
    • Excellent written and spoken English language skills.
    • Confidence using technology and the ability to multitask across different systems while actively listening.
    • Sound geographical knowledge of New Zealand.
    • Previous experience in a customer service or sales role.
    Location

    We are based in Penrose, with free on-site parking and convenient access to bus and train services.

    Apply now

    If you have the skills and personality to succeed in this role, we would love to hear from you.

    APPLY through our online application form.


    Please Quote Reference Number 18845

    Please Complete the Details in our Form Below

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    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) How would you rate your English language skills?




    (Q3) Do you have a current New Zealand drivers licence?



    (Q4) How many years experience do you have in a customer service role?

    (Q5) What is your hourly rate expectation for this position?

    Check for Confirmation HERE after you click SEND