Customer Service Representative
Tauranga, Full Time, Customer Service
Please Quote Reference Number 17491
  • Monday - Friday hours
  • On the job training and support
  • Great team environment with future career opportunities

    • Join a growing team where great customer service makes all the difference.

    Do you enjoy helping people, solving problems and being part of a supportive team? Are you looking for a role where every day is different and your contribution genuinely makes a difference?

    Bay Office Products Depot is expanding, and we're looking for two enthusiastic Customer Service Representatives to join our busy Tauranga branch. One position has become available through internal movement, while the second is a brand-new role created as our business continues to grow.

    As part of a proudly New Zealand owned company with a long history of supporting businesses, schools and organisations throughout the country, you'll be joining a team that values outstanding customer service, teamwork and taking pride in a job well done.

    What you'll be doing

    Every day brings something different. You'll play an important role in delivering an exceptional experience for our customers by:
    • Welcoming customers into our showroom and providing friendly, professional service.
    • Answering customer enquiries by phone and email.
    • Processing customer orders accurately and efficiently.
    • Assisting customers to find the right products and solutions for their needs.
    • Supporting our sales team with quotations, order processing and customer follow-up.
    • Working closely with your teammates to keep our branch running smoothly.
    • Helping create a positive, organised and customer-focused environment.
    About you

    We're looking for someone who enjoys working with people and brings a positive attitude to everything they do.

    Ideally you'll have:
    • A genuine passion for providing excellent customer service.
    • Strong communication skills, both face-to-face and over the phone.
    • Great attention to detail and the ability to work accurately.
    • The ability to manage multiple tasks in a busy environment.
    • Confidence using computer systems and learning new technology.
    • A proactive approach and willingness to jump in and help wherever needed.
    • Previous customer service or retail experience is preferred but not essential. We value attitude just as highly as experience.
    Why you'll enjoy working with us

    At Bay Office Products Depot, we believe great people make great businesses.

    We offer:
    • Full-time Monday to Friday hours (8:00am - 5:00pm) - enjoy your weekends.
    • A supportive, friendly team environment.
    • A stable role with a successful, proudly New Zealand owned company.
    • On-the-job training and ongoing support.
    • Opportunities to develop your skills and grow your career.
    • A varied role where no two days are the same.
    Ready to join us?

    If you're someone who enjoys helping customers, thrives in a busy environment and wants to be part of a team that genuinely enjoys working together, we'd love to hear from you.

    Apply today by sending your CV and a cover letter telling us why you'd be a great fit for the Bay Office Products Depot team.

    Be the difference for our customers - join Bay Office Products Depot today.


    Please Quote Reference Number 17491

    Please Complete the Details in our Form Below

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    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) What drivers licence do you hold?

    (Q3) How many years experience do you have in customer service?

    (Q4) What is your hourly rate expectation for this role?

    (Q5) Why do you believe you would be the ideal candidate for this position?

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