| Service Planning & Parts Co-ordinator |
| New Plymouth, Full Time, Trades & Services |
| Please Quote Reference Number 17351 |
| Build the System Behind Great Service Delivery |
| Supportive team environment |
| Family owned and operated business |
Pace Power & Air is growing and investing in building a more structured, efficient, and proactive service operation.
We are looking for a highly organised Service Planning & Parts Coordinator to play a critical role in ensuring jobs are planned properly, fully resourced, and ready before execution.
About the Role
This is a central operational role that ensures every service job is properly planned, fully resourced, and ready before a technician attends site.
You will sit at the centre of our service operation, working closely with:- Service Coordinator (scheduling & customer communication)
- Service Operations Manager (technical, team and performance)
- Administration & Purchasing Manager (supplier and pricing support)
- Waikato Branch Manager (for service support)
Key Responsibilities
Job Planning & Readiness (Core Focus):- Review upcoming jobs weeks in advance
- Confirm parts availability
- Order required parts proactively
- Allocate stock to jobs
- Prepare complete job packs (parts + job details)
- Ensure jobs are fully prepared prior to technician attendance, including parts availability, scope clarity, and job instructions.
Inventory & Stock Control:- Manage inwards/outwards goods
- Maintain accurate stock levels in the system
- Set and monitor safety stock levels
- Conduct regular cycle counts and stock takes
- Manage obsolete or slow-moving stock
Parts Planning & Forecasting:- Analyse usage trends and common service parts
- Pre-order high-use items
- Reduce urgent orders and freight costs
- Support long-term inventory planning
Supply Chain & Logistics:- Coordinate supplier orders and deliveries
- Book and track freight and manage timelines
- Prioritise urgent, job-critical parts
System & Data Accuracy:- Maintain accurate job and stock data (Simpro)
- Track job readiness status
- Support reporting and visibility across the team
About You
You are:- Highly organised and detail-oriented
- Systems-focused and comfortable with software/CRM systems
- Proactive and able to plan ahead
- Work collaboratively with colleagues to build a constructive team
Ideal Backgrounds:- Service coordination or planning
- Inventory or stock control
- Trade counter or parts environment
- Operations support roles
What We Offer:- A key role in a growing business
- Stable, structured position with real impact
- Supportive team environment
- Opportunity to grow with the company
Apply
If you enjoy organising, planning, and making things run smoothly behind the scenes, we'd love to hear from you.
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| Please Quote Reference Number 17351 |
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