Part-Time Client Care & Marketing Coordinator

Part-Time Client Care & Marketing Coordinator

Fendalton

Please Quote Reference Number 17262

20 hours per week

Flexible working

Client-focused role

About the Role

We're looking for a highly organised and personable individual to join our real estate team in a part-time capacity (approx. 20 hours per week).

This is a client-focused role supporting our business through:

Post-sale follow-up
Client care and relationship management
Ongoing engagement with past clients
Social media coordination and marketing support
Cover of other administrative duties as required

This is an ideal opportunity for someone who enjoys working with people, has strong attention to detail, and brings a natural ability to stay connected with clients long after the sale.

Key Responsibilities

Client Care & Relationship Management:

Maintain regular contact with past clients
Coordinate post-sale and post-settlement follow-up
Ensure a seamless and positive client experience
Manage client communication and touchpoints

Post-Sale & Settlement Support:

Follow up with buyers and sellers after settlement
Coordinate client gifting and acknowledgements
Ensure all post-sale processes are completed to a high standard
Maintain ongoing engagement with clients for future opportunities

Social Media & Marketing Support:

Coordinate and assist in social media content
Work alongside our social media manager to ensure consistency
Prepare content ideas, stories, and posts
Assist with maintaining brand presence across platforms

General Team Support:

Assist with administrative and coordination tasks
Support the team with organisation and workflow management
Help ensure systems and processes run smoothly

What We're Looking For

We're open to a range of backgrounds, this role would suit someone who has experience in:

Administration or office coordination
Client-facing roles or customer service
Marketing or social media coordination

You don't need real estate experience, however it may be an advantage.

Key Attributes:

Strong communication and interpersonal skills
Highly organised with attention to detail
Proactive and able to take initiative
Positive, professional, and client-focused
Comfortable using systems and learning new tools
A natural relationship builder

Why Join Us?:

Supportive, well-structured team environment
Flexible part-time role
Opportunity to grow and develop new skills
Work closely within a high-performing real estate team
A role that combines people, process, and creativity

How to Apply
We welcome applications from candidates who feel they have some (or all) of these attributes, or who are confident they can learn and grow into the role.

Please Quote Reference Number 17262