| Hamilton, Full Time, Trades & Services |
| Please Quote Reference Number 17018 |
|
Utilise your strong scheduling and administration skills
|
About Us
EnergySmart is one of the oldest and most respected companies of its kind in New Zealand. Since 1997, EnergySmart has delivered tens of thousands of insulation retrofits to New Zealand families and has been a major Service Provider for the Government funded insulation programmes. More recently, EnergySmart has ventured into Heat Pumps, EV car chargers and Ventilation and has expanded from retrofitting to new build construction.
About the Role
We're looking for a confident, capable, and solutions-focused Branch Scheduler to support the day-to-day operations of our Hamilton branch, currently a team of 17. This is a fast-paced role where you will coordinate job scheduling, manage communications, and ensure smooth administrative processes.
Our branch has a great team who deliver hundreds of insulation and heat pump installations each year. This role is perfect for someone who loves coordinating people and schedules, takes ownership, solves problems proactively and enjoys being the go-to person in a busy environment. This role is 40 hours per week, with a start time of 7.00am or earlier.
Key Responsibilities:- Responsible for scheduling all jobs for insulation and electrical installations (on average 10 per day) ensuring appropriate level of work is organised for staff as efficiently as possible
- Ensure documentation is accurate and up to date
- Liaise regularly with installers, contractors and customers, ensuring an excellent customer service experience
- Proactively resolve installation-related issues
- Process timesheets
- Handle branch enquiries
- Support the Branch Manager with general administration
About You:- Proven scheduling experience (construction/trades environment preferred)
- Strong communication and first-rate customer service skills, especially over the phone
- Strong organisational skills and attention to detail
- The ability to stay calm and effective under pressure
- Positive and solutions-oriented mindset
- Proficient in Microsoft Office and digital systems, previous experience of HubSpot desirable
- Customer-focused attitude
- Full or Restricted Driver's Licence
If you thrive in a fast-paced environment and enjoy coordinating moving parts, we'd love to hear from you.
Applications will be screened as they come in so don't delay.
Applicants for this position should have NZ residency or a valid NZ work visa.
|
| Please Quote Reference Number 17018 |
|
