Office Manager
Full Time, Penrose
Please Quote Reference Number 16959
  • PTE Administration & Quality Assurance, HR and Accounts
  • Diverse role across compliance, HR, payroll and accounts
  • Join a growing NZQA-registered training organisation

  • We are a growing NZQA Registered Private Training Establishment (PTE) delivering workplace-based education and training programmes across New Zealand.

    We are seeking an experienced and highly organised Office Manager to support both organisations across administration, NZQA compliance, HR, and accounting functions.

    This is a varied, hands-on role suited to someone who enjoys working across multiple business functions and can confidently manage operational administration, reporting, and financial systems.

    About the Role

    The Office Manager will play a key role in supporting day-to-day business operations, quality assurance processes, HR administration, and accounting functions across both organisations.

    You will work closely with the:
    • Operations Manager
    • Academic Advisor
    • Lead Facilitator
    • Administration Team
    • External Accountant
    The ideal candidate will be proactive, detail-focused, and capable of working independently while maintaining high levels of professionalism and confidentiality.

    Key Responsibilities

    Office Administration:
    • Support the administration team, including Training Coordinators and Facilitators
    • Maintain accuracy of SMS and LMS systems
    • Maintain annual trainer and programme calendars
    • Coordinate office systems, records, and operational documentation
    • Support internal communications and workflow processes
    • Work closely with operational and academic staff across both businesses
    • Have worked in a PTE environment and understand NZQA requirements to maintain a PTE
    • Support NZQA compliance and quality assurance administration
    • Assist with preparation and submission of NZQA reporting requirements
    • Maintain compliance documentation and quality records
    • Support internal audits, moderation, and reporting processes
    • Assist with maintaining Quality Management System (QMS) documentation
    Human Resources:
    • Process fortnightly payroll using Xero Payroll
    • Manage IRD payroll reporting and related obligations
    • Support day-to-day HR administration functions including:
      - employment agreements
      - onboarding documentation
      - disciplinary procedures
      - staff records
      - meeting coordination
    • Provide administrative HR support
    Accounting:
    • Manage day-to-day accounting functions across both businesses
    • Process accounts receivable and accounts payable
    • Complete bank reconciliations, journals, and general ledger reconciliations
    • Prepare financial reports and business analysis for managers
    • Support monthly, annual, and end-of-year reporting processes
    • Assist with annual returns and external accountant requirements
    • Support IRD tax and compliance obligations
    Skills & Experience Required

    The ideal candidate will have:
    • Previous experience in PTE environment, quality assurance and managing NZQA requirements
    • Strong Xero accounting and payroll experience (advanced level preferred)
    • Experience with HR administration and payroll processes
    • Excellent organisational and time management skills
    • High attention to detail and accuracy
    • Strong written and verbal communication skills
    • Ability to manage confidential information professionally
    • Confidence working across multiple systems and priorities
    Desirable:
    • Experience working within an NZQA Registered PTE environment
    • Knowledge of NZQA compliance and quality assurance processes
    • Experience using SMS/LMS systems
    What We Offer:
    • Monday to Friday full-time role, office base in Penrose
    • A varied and rewarding role
    • Supportive team environment
    • Opportunity to contribute to workplace education and safety outcomes
    • Flexible and collaborative working culture
    • Ongoing professional development opportunities
    APPLY NOW with an up to date CV and Cover Letter.

    Please Quote Reference Number 16959

    Please Complete the Details in our Form Below

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    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) How would you rate your English language skills?




    (Q3) Do you have previous experience in PTE environment, quality assurance and managing NZQA requirements?

    (Q4) How many years’ experience do you have with NZQA compliance and reporting?

    (Q5) What level of experience do you have using Xero accounting and payroll?

    (Q6) What is your salary expectation?

    Check for Confirmation HERE after you click SEND