| Online Sales Consultant - BYD |
| Epsom, Full Time, Automotive |
| Please Quote Reference Number 16648 |
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Monday to Friday hours (fantastic work-life balance)
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Full training and support available for the right candidate
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Andrew Simms is one of New Zealand's foremost and highly esteemed automotive groups. Renowned for our exceptional staff culture, we provide ample opportunities for career advancement while fostering a 'family-first' ethos.
We're currently looking for an Online Sales Consultant to join our high-performing BYD team in Auckland. This is a pivotal role focused on managing all inbound customer enquiries and turning those conversations into confirmed showroom appointments.
BYD is the world's fastest-growing automotive brand, and its rapid expansion in New Zealand continues to accelerate. With cutting-edge battery technology, industry-leading innovation, and a fully integrated manufacturing model, BYD is transforming the electric and plug-in hybrid vehicle market - delivering outstanding value, performance, safety, and technology as standard.
Key responsibilities:- Answer and manage all incoming customer calls with professionalism and energy
- Respond promptly to all online enquiries (website, email, social media)
- Engage customers confidently over the phone, build rapport quickly, and understand their needs
- Convert enquiries into qualified appointments for the sales team
- Proactively follow up all leads with the goal of securing showroom visits
- Maintain accurate and up-to-date records in the CRM database
- Deliver a consistently high level of customer service at every touchpoint
- Work closely with the sales team to support pipeline growth
About you:- A strong, confident phone manner is essential
- You enjoy speaking with people and know how to guide a conversation toward an outcome
- Driven, competitive, and motivated to be the best
- Proven ability (or natural ability) to build rapport and create urgency
- Clear and professional written communication skills
- Highly organised with strong attention to detail
- Automotive or sales experience is a bonus, but not essential
We are open to candidates from any background - what matters most is your attitude, your communication skills, and your hunger to succeed. If you bring the right mindset, we'll provide the training and support to help you thrive.
What we offer:- Ongoing training and development
- Career progression opportunities within a rapidly growing brand
- Supportive and high-energy team culture
- Monday to Friday hours (work-life balance)
- The opportunity to represent one of the most exciting automotive brands in the world
This is a fantastic opportunity for someone who thrives on the phone, enjoys engaging with customers, and wants to be part of a team where performance and attitude are recognised and rewarded.
If this sounds like a role you could thrive in, APPLY NOW through our online application form.
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| Please Quote Reference Number 16648 |
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