Warehouse Trade Customer Experience Representative
Full Time | Monday - Friday
Wiri
Please Quote Reference Number 16510
  • Mix of customer-facing and hands-on warehouse work
  • Fast-paced, varied role where no two days are the same
  • Join a high-performing team at Cirtex Industries

  • About Us

    Cirtex is a leading supplier of geosynthetic and construction solutions, supporting infrastructure projects across New Zealand. We partner closely with our customers to deliver practical, high-quality outcomes - backed by strong technical expertise and a commitment to excellence.

    About the Role

    We're looking for a Trade Customer Experience Representative to join our Wiri team. This is a busy, hands-on role that combines trade counter sales with day-to-day warehouse operations.

    You'll be dealing directly with customers while also helping ensure orders are picked, packed, and dispatched accurately and on time.

    Key Responsibilities:
    • Serve trade customers at the trade counter
    • Process orders quickly and accurately
    • Pick, pack, and dispatch orders using RF scanning systems
    • Manage inwards goods and stock movements
    • Support stocktakes, SKU counts, and inventory control
    • Handle collections and occasional deliveries
    • Keep the warehouse clean, organised, and safe
    • Contribute to process improvements
    • Support Health & Safety and participate in audits
    About You:
    • Experience in a trade, customer service, or warehouse environment
    • Confident, customer-focused communicator
    • Hands-on, practical, and willing to get stuck in
    • Experience with RF scanners and WMS preferred
    • Strong attention to detail and organisation
    • Reliable, self-motivated, and able to work to deadlines
    • Full or restricted driver's licence
    • Forklift licence advantageous (not essential - we can support you to obtain one)
    • Basic computer skills
    What We Offer:
    • Varied role across customer service and operations
    • Supportive, team-focused environment
    • Opportunity to grow within a stable, industry-leading business
    • Full-time hours (45 hours per week, Monday to Friday)
    If you enjoy working at pace, taking ownership, and delivering great outcomes for customers, we'd love to hear from you.


    Please Quote Reference Number 16510

    Please Complete the Details in our Form Below

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    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) How would you rate your English language skills?




    (Q3) What drivers licence do you hold?

    (Q4) How many years experience do you have in customer service or warehouse role?

    (Q5) What is your hourly rate expectation for this role?

    (Q6) Where are you currently living?

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