| Parts Consultant - Morrell Motors |
| Taupo, Full Time, Automotive |
| Please Quote Reference Number 16465 |
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Ready to Accelerate Your Career?
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Ongoing training and career development opportunities
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Award winning, friendly, and growing team
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An exciting opportunity has arrived at Morrell Motors as our Parts Team continues to experience significant growth.
We are on the lookout for a superstar Parts Consultant to join our award-winning Team in Taupō.
Are you ambitious, organised, and passionate about delivering exceptional customer service?
Do you want to be part of a high-performing Team with a great culture and strong leadership?
If you've got what it takes - we want to hear from you!
Parts Consultant:- Division: Service Department
- Location: 17 Waikato Street, Taupō
- Hours: Monday - Friday: 8:00am - 5:00pm
About the Role
The Parts Consultant plays a key role in the daily operations of our Parts Department. You'll be responsible for procurement of genuine OEM and aftermarket parts, freight coordination, stock control, invoicing, and assembling pre-pick packs for our Service Department.
Most importantly, you'll be an ambassador for Morrell Motors - delivering exceptional customer service experiences to every customer, every time.
Key Responsibilities:- Welcome customers upon arrival to the Dealership
- Manage incoming phone calls and direct to appropriate departments
- Process inbound freight and stock into Orion DMS
- Coordinate outbound freight and liaise with freight providers
- Invoice, quote, and charge parts to service, trade, and retail customers
- Procure and distribute pre-pick parts for Technicians
- Conduct weekly stock takes and monitor bulk oil supplies
- Manage parts enquiries (phone, email, walk-in)
- Balance creditors accounts and file invoices daily
- Review targets and margins weekly with the Group Parts Manager
- Maintain showroom accessory displays and in-store activations
- Support marketing of genuine franchise parts and accessories
- Maintain cleanliness and safety within the Parts Department
- Ensure front counter and workshop coverage at all times
- Uphold a courteous, professional, and Team-focused approach
What We're Looking For:- Strong organisational skills and attention to detail
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- Team player with a positive attitude
- Experience in automotive parts (preferred but not essential)
- Confidence using computer systems (DMS, EPC experience advantageous)
What We Offer:- A supportive and ambitious Team culture
- Growth opportunities within a thriving Dealership
- 90-day performance review with remuneration increase considered based on performance
- A stable, full-time role in a respected Taupō business
- The chance to be part of an award-winning Team
- Front of house uniform
- Paid birthday leave
- On-site training and the opportunity to advance your career
Ready to join us? APPLY NOW with an up to date CV and Cover Letter.
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| Please Quote Reference Number 16465 |
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