Digital Account Manager
Attractive remuneration on offer
Auckland CBD, Full Time, Marketing
Please Quote Reference Number 16392
  • Proven experience in a digital agency or similar environment
  • Modern office space located in Auckland CBD
  • Make an impact with this exciting role

  • About this role

    This is a varied and hands-on role where you will take ownership of client relationships, contribute ideas, and play a key role in how work is delivered across the agency. You'll be expected to bring thinking to the table, shape strategy, and ensure the work delivered drives real business outcomes.

    If you're looking for a role where you can step up, take ownership, and grow into the areas you're strongest in, this is it.

    Responsibilities:
    • Own client relationships, be the main point of contact and trusted advisor
    • Understand client goals and translate these into clear scope, proposals, and retainers
    • Identify growth opportunities across accounts (upsell, cross-sell, new initiatives)
    • Lead client meetings with confidence and clear direction
    • Brief internal teams (design, dev, ads) to ensure high-quality delivery
    • Ensure work is delivered on time, aligned to scope, and to a high standard
    • Analyse performance and turn data into clear, actionable insights for clients
    • Take ownership of client outcomes not just activity
    Requirements:
    • 3-5+ years experience in a digital agency or similar environment
    • Strong understanding of digital channels (Google Ads, Meta, websites)
    • Commercial mindset, understands how work impacts business outcomes
    • Confident managing clients
    • Ability to grow accounts and retain clients
    • Strong organisational and time management skills
    • Experience with reporting platforms (GA4, Google Ads, Meta, etc.)
    • High level of ownership and accountability
    Benefits:
    • Package negotiable based on experience, within the range outlined
    • Opportunity to grow within your role
    • Modern office space located in Auckland CBD + remote
    • Latest technology and modern tools
    • Social events and regular after-work drinks
    • Food, snacks and beverages provided in the office
    About us

    NZ Digital is a full-service digital agency based in central Auckland. We partner with leading organisations and brands throughout New Zealand to achieve their digital goals. We actively seek out people who are more than just their job title and who can offer something unique. To find out more, check us out online www.nzdigital.co.nz

    Next steps

    Don't miss this opportunity.

    If you are a talented up and comer or an experienced pro who is ready to take on a new challenge, we want to hear from you.

    Apply with your CV and a short cover letter.


    Please Quote Reference Number 16392

    Please Complete the Details in our Form Below

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    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) How would you rate your English language skills?




    (Q3) How many years experience do you have in a digital agency or similar environment?

    (Q4) How would you rate your understanding of digital channels (Google Ads, Meta, websites)?

    (Q5) What is your salary expectation?

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