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Strong development opportunities
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Supportive team and friendly environment
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About us:
Manukau Toyota Group is New Zealand's largest Toyota dealer, proudly serving Auckland's South and Eastern communities for over 30 years. As a family-owned business with dealerships in Botany, Manukau, Papakura, and Pukekohe, plus two Bridgestone Tyre shops, we owe much of our success to the dedication of our team members.
About the opportunity:
We are looking for an IT Support Assistant to join our busy team in Manukau. This is a full time opportunity that will allow you to showcase your skills providing support for our staff across a variety of IT systems, services, and activities.
This role will cover the below responsibilities:- Provide IT support and service to users via ticketing system, phone, email and in-person
- Assist with device setups & troubleshooting (Windows, Microsoft 365, Teams, Cisco/Yealink Phones, Dealer Management System etc)
- Diagnose and resolve hardware and software issues in a timely and efficient manner
- Provide guidance and training to staff on basic IT troubleshooting and system use.
- Manage the IT service desk, documenting incidents and requests, and escalating complex issues as needed
- Assist with the deployment and configuration of new hardware and software
- Identify and implement process improvements to enhance the overall user experience
You will be part in providing technical support between all locations and Branches within the group. Up to 1 year of IT support experience is preferred, but not essential.
About you:- Strong, clear, and fluid communication skills
- Genuine interest in IT and computers
- Good attention to detail
- A good understanding of Microsoft Office applications
- Able to work under pressure
- Willing to learn
- Comfortable providing off-site assistance
If you are looking to build your career with a successful long standing market leader and you meet the above skills and requirements, we would love to hear from you. APPLY NOW with an up to date CV and Cover Letter.
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| Please Quote Reference Number 15232 |
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