Office Administrator / Receptionist
$28 - $34 per hour aligned with experience
Sockburn, Full Time, Admin/Office
Please Quote Reference Number 15109
  • Varied role in a fast paced, high-volume dealership
  • Help shape stand-out customer experiences
  • Small, collaborative and highly-supportive team environment

  • Vanari Caravans is a premium caravan brand experiencing strong growth across New Zealand. With an established dealership in Northland and now expanding into Christchurch, we're entering an exciting new phase - and we're looking for an exceptional Office Administration star to join our brand-new Christchurch dealership.

    As a leader in premium caravans, we're proud to deliver exceptional quality, and just as proud of the care we provide long after our customers drive away.

    You'll be responsible for:
    • Providing top-tier reception & administrative support to the Branch Manager, Sales and Aftersales teams
    • Assisting the sales team with the sale process
    • Scheduling service appointments, coordinating repairs, and managing follow-ups
    • Processing warranty claims, parts orders, and service documentation with accuracy
    • Maintaining and updating customer records in CRM and service systems
    • Assisting with internal reporting and KPI tracking
    • Handling customer enquiries with professionalism and warmth
    • Supporting campaigns, seasonal promotions, and communications
    • Contributing to continuous improvement in admin and customer support workflows
    What We're Looking For

    We're seeking a highly organised and resilient administration professional who thrives in a fast-paced, high-volume environment and brings a strong customer-first mindset to everything they do.

    To be successful in this role, you will have:
    • At least 3 years' experience in administration, service coordination, or dealership support roles
    • Exceptional attention to detail and strong time-management skills
    • Confident written and verbal communication abilities
    • High proficiency using CRMs, service platforms and Microsoft Office suites, with the ability to work efficiently across dual screens
    • A proactive, positive attitude and the ability to juggle multiple priorities without becoming flustered
    • A calm, resilient approach and the mental strength to manage high-pressure situations
    • Experience in a fast-moving, varied role where constant prioritisation is key
    • A warm, professional and customer-focused manner
    Experience in the automotive, caravan or RV industry is highly regarded but not essential.

    This is a heavily administration-focused role, ideal for someone who is highly organised, quick to learn new systems, and able to give the role their full focus while enjoying a stable position.

    This is a full time role working Monday to Friday, 8am - 5pm. The anticipated start date for this role will be late March.

    Benefits:
    • Competitive salary in a growing industry
    • Supportive, team-oriented culture with real career development opportunities
    • A key role in shaping standout customer experiences
    • Opportunities to grow alongside a future-focused dealership
    • Work in a business that values trust and integrity
    • Onsite parking available
    If you have the skills, personality and experience we're looking for - we want to hear from you! APPLY NOW through our online application form with an up to date CV and Cover Letter.

    Please Quote Reference Number 15109

    Please Complete the Details in our Form Below

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    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) How would you rate your English language skills?




    (Q3) How many years experience do you have in an office administration role?

    (Q4) Do you have Automotive, Caravan or RV experience?

    (Q5) What is your hourly rate expectation?

    (Q6) Why do you believe you would be an ideal candidate for this opportunity?

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