Toyota Care Consultant
Manukau, Full Time, Automotive
Please Quote Reference Number 14184
  • Be the voice of the ‘most trusted’ automotive brand in New Zealand
  • Genuine career growth with real pathways across our four sites
  • Dynamic, fast-paced, and supportive team culture

  • We're on the hunt for a Toyota Care Consultant, someone who embodies Toyota's commitment to excellence, thrives on helping people, and takes pride in delivering exceptional experiences. You'll be the friendly voice and trusted expert who ensures every interaction reflects the quality and integrity that Toyota stands for.

    You Will Love It Here!:
    • Comprehensive training that empowers your success
    • A Culture That Drives Success and Thrives on Care and Collaboration
    • An environment that's fun, fast-paced, and built for those ready to join us on a journey of growth
    • Create your own future! Career Progression That's Real - Not Just Talk
    • Competitive salary
    Who We Are

    At Manukau Toyota Group, we're not just selling cars, we're creating experiences. With four sites across South & South-East Auckland and a team of automotive superstars, we're proud to be New Zealand-owned and operated, celebrating almost 35 years of excellence.

    The Opportunity

    This role sits within our Service Team at Manukau, where every day brings something new. If you're ambitious, love great conversations, and get a kick out of top-tier service, this is your place to shine.

    What You'll Do:
    • Book service and repair appointments (accuracy matters!)
    • Handle inbound calls, answering questions and resolving issues with confidence and care
    • Make outbound calls to customers due for a WOF or service, helping them stay road-ready
    • Keep records up to date and data clean, because details matter
    What You'll Bring:
    • At least 12 months of customer service experience (bonus points if you've worked in automotive)
    • Excellent communication skills, you know how to connect with people
    • Organised, proactive, and calm under pressure
    • Great time management and multitasking skills
    • Confident with computers and eager to learn new systems
    If you're ready to bring your energy, enthusiasm, and customer-first mindset to an iconic brand, we want to hear from you!

    Apply now! with an up to date CV and Cover Letter.


    Please Quote Reference Number 14184

    Please Complete the Details in our Form Below

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    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) What drivers licence do you hold?

    (Q3) How many years experience do you have in a customer service role?

    (Q4) Do you have previous Automotive industry experience?

    (Q5) What is your expected annual salary?

    (Q6) What suburb are you currently living in?

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