| Customer Service and Warehouse Assistant |
| Hobsonville, Full Time, Warehouse & Customer Support |
| Please Quote Reference Number 13735 |
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Team player with customer service skills looking for your next role?
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Company phone + growth opportunities
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Join a small and supportive team in Hobsonville in January 2026
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We're a small, close-knit team that loves what we do, and we're on the lookout for a Customer Service and Warehouse Assistant who's not only a high performer but also brings great energy and a good sense of humour to the mix. If you're someone with emotional intelligence, clear and confident communication skills, a "can do" attitude, and the ability to lift others up, you'll fit right in with us.
This is full time role with flexible hours, but likely working between 9am-5pm Monday to Friday. The role is set to commence the second week of January 2026.
Key responsibilities:- Act as the "customer service guru," delivering exceptional support to customers, suppliers, and the internal team.
- Provide "best in class" service via phone, email, and in person for all order and delivery enquiries.
- Receive, unpack, and inspect incoming goods promptly and accurately.
- Prepare and dispatch customer orders with correct documentation and on-time delivery.
- Book and coordinate freight with local contractors.
- Carry out general warehousing duties, including stock handling, quality checks, and maintaining branch standards (cleanliness, stock presentation, shelving).
- Support stocktakes and regular inventory counts.
- Assist our Commercial Finance Manager, Managing Director and National Sales Manager as required.
To be successful in this role, you'll have:- 2 years' recent customer service experience, with warehousing experience advantageous
- A valid driver's licence (minimum Restricted).
- Strong communication skills, a positive attitude, and attention to detail (especially with numbers).
- Confidence working with ERP/CRM systems and intermediate Microsoft Office skills (Teams, Excel, Word, PowerPoint).
- Ability to work quickly, accurately, and follow instructions.
- Excellent computer skills, including cross-checking data against incoming orders.
- Physical fitness to handle some heavy lifting (up to 30kg).
- Strong written and verbal English skills.
- Willingness to undergo and pass a drug and alcohol test.
- A genuine interest or knowledge in the electrical trade/parts industry (advantageous).
Benefits:- Full training provided
- Opportunities for career progression
- Company mobile phone
- Free onsite parking
If you feel you would be a good fit, please apply now through our online application form.
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| Please Quote Reference Number 13735 |
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