Toyota training provided and a Team with industry leading knowledge
Performance parts & the backing of a quality and reliable brand
Supportive team
About us
Our group has four Toyota sites across North Shore and West Auckland, as well as a Lexus dealership, and two Bridgestone stores. Our kind, diverse and talented team of around 170 is what sets us apart. We've proud to have served the wider Auckland community for over 30 years.
Toyota is the leading automotive brand in New Zealand, and we are focused on winning the hearts of New Zealand through exceptional customer experience and mobility for all. We're so proud to represent this special and reliable brand.
About the role
Our North Shore Toyota parts team has two divisions to it - genuine parts and performance parts (check out nstparts.com to learn more about the performance side of the business).
This role is all about being our in-house automotive parts expert - mainly for our North Shore Toyota retail and trade customers, but also for our Service department too. In the role, you'll continually learn more and more about parts daily, keeping up with the changing and evolving industry. You are also a team member in our wider Parts business, which has 4 different hubs around Auckland, so you'll provide overflow support to them too, as, and when needed.
The key areas of your day to day work include:
Parts ordering and processing
Helping our retail and trade customers - in person, email and over the phone.
Caring for and protecting stock
Helping the Service department
In return for your hard work, we commit:
Investment in your career! We are passionate about supporting our people and what they want to get out of their career.
Work perks: car discounts - servicing, parts, etc, wellbeing and social events throughout the year, competitive pay, long service rewards and a partnership with Boost.
A leader trained in being a leader - we are so proud of this.
Being part of a Team that is passionate about cars both factory & performance.
To be considered for this role, you must have these skills and experience and attributes:
At least 1 years' experience in the automotive industry, preferably in parts
At least 1 years' customer service experience (any industry) - you have to LOVE talking to customers and helping them
Proficient using Microsoft Suite
Experience using Microcat and / or TUNZ is preferred but not essential
You learn new skills quickly, including new technologies
You're a Team player who enjoys connecting with people
You have solid verbal & written skills
Positive and problem solver mindset
If this sounds like you then please get in touch today - APPLY NOW through the application form with an up to date CV and Cover Letter.
